Floodlight™ MS is an FDA-approved, digital medical device aimed at improving the conversation between people living with multiple sclerosis and their healthcare provider.
Brief
Floodlight™ MS started as a tool for clinical studies on Multiple Sclerosis (MS). Participants would come to a research facility multiple times a week over a period of time and were asked to perform some activities on the Floodlight™ MS app under the supervision of a researcher. The data collected was then displayed within the app as well as a portal accessible to their healthcare provider. The main goal was to track and display the progression of MS over time.
In 2020, Roche decided to create a public version of Floodlight™ MS and by 2021, an MVP was launched both as a standalone app and as API components. The product evolved to be a way to provide more and more accurate information to the healthcare provider during consultations, which are often six month apart or more.
I joined the Floodlight™ MS team as a product designer at the beginning of 2022.
Core Team
Yael Olivo - Product designer
Christin Kreml - Project manager
Jessica Camacho - UX/UI designer
Grace Nelson - Localisation manager
Jean Philippe Guyon - Product manager
Geraint Davies - Behaviour Designer
Dario Motti - Evidence Lead
Gladys Resellmo - User researcher
Moving from a clinical study to an unsupervised environment highlighted some important challenges, both on the patient and healthcare provider side. It also required many different teams (medical, data, engineering, translation, product, regulatory and legal) to work together and communicate.
Contextualise data
Healthcare providers could access patient data on the portal, but they lacked important context. A lower score on an activity could be caused by several reasons beyond cognitive degeneration, such as loss of sleep or physical pain.
I worked with the medical team to compile a list of symptoms and other relevant information that would help healthcare providers better understand the data. We co-designed a journal feature to log in physical status, mood, and symptoms.
Journal - input for physical status, mood, and symptoms